Help Center

Your go-to resource for support and expert assistance. Contact us for all your questions and concerns.

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CUSTOMER SERVICE

24/7 Dedicated Support

Running through an issue? Our support team is here to help.

24/24 Support

Round-the-clock support for all your inquiries and assistance needs.

Knowledge base

Unlock insights instantly with our concise and informative knowledge hub.

Legal Service

Protecting your rights, ensuring patient well-being with our dedicated legal team.

Medical Guidance

Personalized support for your medical journey, guiding you to the best solutions.

Tailored Experience

Indulge in a seamless experience tailored to your needs, from transport to VIP services.

Live chat

Real-time assistance at your fingertips with our friendly live chat agents.

Find peace of mind with Voicure Protect: your shield against malpractice. Trust in our legal expertise for a secure operation abroad.

Discover the robust legal framework in Turkey, ensuring patient rights and safety. Voicure Protect offers comprehensive legal support for your peace of mind during medical procedures.

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Take the first step towards global recognition. Create your doctor's account and unlock a world of opportunities in medical tourism.

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Our meticulous review process ensures credibility. Submit your credentials for verification and become a trusted member of our network.

Shine in the International Medical Arena - Showcase Your Profile

Display your expertise to a global audience. Showcase your profile and gain exposure to patients seeking top-quality healthcare in Turkey.

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Frequent questions

🌟 Got Questions? We've Got Answers! 🌟

Welcome to Voicure's FAQ section, your go-to resource for all things related to your medical journey. We understand that navigating healthcare can be filled with questions, and we're here to provide clarity and support. If you can't find the answers you're looking for here, don't worry! Feel free to reach out to us anytime. Our friendly team is just a message away, ready to assist you with any queries you may have. 🤗

See how you can start offering services

Absolutely. We take your privacy seriously. Your information is shared only with hospitals and doctors directly involved in your care. We do not use your data for marketing purposes.

If you have any concerns or questions regarding the payment process or our opt-out policy, please don't hesitate to reach out to our care seeker service team. We're here to provide you with clarity and assistance throughout your medical journey.

We understand that circumstances can change. If you decide not to proceed with the operation, we won't charge you for the procedure itself. However, please note that we may not be able to refund the costs associated with your plane ticket and hotel accommodations, as these are typically non-refundable expenses.

The 10% fee is a non-refundable charge based on the average quotes provided by hospitals. It allows us to reveal the names of hospitals in our records. If you decide to proceed with our services, we'll deduct this fee from your overall bill.

Yes, you can. We understand that sometimes plans need to be adjusted. If you need to cancel or reschedule your treatment, please contact us as soon as possible. We'll work with you to make the necessary changes while respecting the doctors' schedules.

We secure the payments for your medical procedure by placing a hold on the overall bill. This is done out of respect for the doctors' time and commitment. Once your treatment is successfully completed, we release the funds to the hospitals and doctors.

Absolutely! Our advanced form allows you to specify your preferences for doctors, hospitals, and more. We aim to tailor your experience to your exact needs.

The duration can vary depending on your treatment and the hospitals' response times. Typically, it takes a few days to gather quotes and expert opinions. We'll keep you informed throughout the process.

It's simple! You can start by filling out our basic information form or our advanced form if you have specific preferences. We'll guide you through the process from there.

You can explore a wide range of medical treatments, from cosmetic surgery to specialized medical procedures. Just let us know your needs, and we'll find the right options for you.

Voicure is your medical travel partner. We assist you in planning your medical journey by connecting you with trusted hospitals and doctors. We gather your preferences, share your information with healthcare professionals, and provide you with treatment options and estimates. We also arrange your transportation and hotel so that you can focus on your treatment.

Your path to exceptional healthcare begins now – reach out to us today!

Start your journey towards exceptional healthcare and unlock a world of medical possibilities with us. Let our dedicated team be your trusted partner in navigating the realm of medical tourism. We're here to address your concerns, offer expert guidance, and provide personalized assistance every step of the way. Reach out to us via email or live chat, and let's embark together on a seamless and rewarding healthcare experience. From finding the perfect doctor to arranging travel logistics, we'll ensure your medical journey is safe, successful, and tailored to your individual needs. Contact us today and let's make your health our top priority.

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