Voicure Medical Tourism Company Privacy Policy
Last Updated: September 13, 2023
This Privacy Policy ("Policy") outlines how Voicure Medical Tourism Company ("Voicure") collects, uses, discloses, and protects personal information obtained from users ("Users") of its services in compliance with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws. Protecting your privacy is of utmost importance to Voicure. By accessing or using Voicure's services, you consent to the collection and use of your personal information as described in this Policy.
1. Information Collection
a. Personal Information: Voicure may collect personal information such as your name, contact details, medical history, and travel preferences. This information is collected when you voluntarily provide it to us during the registration or inquiry process.
b. Non-Personal Information: Voicure may also collect non-personal information, including but not limited to demographic information, IP addresses, and website usage data. This information is collected automatically through the use of cookies and similar technologies.
2. Use of Information
a. Personal Information: Voicure uses personal information to provide and improve its services, including facilitating travel arrangements, coordinating medical procedures, and communicating with Users. Personal information may also be used for research and analysis to enhance our services and provide a better user experience.
b. Legal Basis: We process your personal information based on one or more legal bases, including the necessity of processing for the performance of a contract, compliance with legal obligations, and your consent when required.
c. Data Minimization: We only collect and process personal data that is necessary for the purposes for which it was collected.
3. Information Sharing
a. With Healthcare Providers and Service Partners: Voicure may share personal information with third-party service providers, such as healthcare providers, travel agencies, and logistics companies, solely for the purpose of delivering the requested services. These service providers are obligated to protect your personal information in accordance with applicable laws and regulations.
b. Legal Requirements: Voicure may also disclose personal information if required to do so by law or in response to a valid legal request, such as a court order or government agency's request.
c. International Transfers: Some of our service providers and partners may be located outside the European Economic Area (EEA). When personal data is transferred outside the EEA, we ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses or other lawful transfer mechanisms.
d. Marketing: Voicure will not sell, rent, or lease your personal information to third parties for marketing purposes without your explicit consent.
4. Data Security
a. Data Security Measures: Voicure employs industry-standard security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and Voicure cannot guarantee absolute data security.
b. Data Breach Notification: In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority and affected individuals as required by GDPR.
c. Data Protection Officer (DPO): Voicure has appointed a Data Protection Officer responsible for overseeing data protection matters. You can contact our DPO at cemkurtoglu@voicure.com.
5. Individual Rights
a. Access, Rectification, and Erasure: You have the right to access, rectify, or erase your personal data held by Voicure. To exercise these rights, please contact us using the contact information provided below.
b. Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
c. Right to Object: You have the right to object to the processing of your personal data in certain circumstances.
d. Withdraw Consent: If we rely on your consent for processing your data, you have the right to withdraw your consent at any time.
6. Third-Party Links
a. External Websites: Voicure's website or services may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services. Voicure is not responsible for the privacy practices or content of such third parties. We encourage Users to review the privacy policies of these third parties before providing any personal information.
7. Children's Privacy
a. Age Restriction: Voicure's services are not intended for individuals under the age of 16. Voicure does not knowingly collect personal information from children. If you believe that your child has provided personal information to us without your consent, please contact us, and we will promptly remove the information from our records.
8. Changes to the Privacy Policy
a. Policy Updates: Voicure reserves the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Policy on Voicure's website. It is the User's responsibility to review this Policy periodically for any updates.
9. Contact Us
a. Contact Information: If you have any questions, concerns, or requests regarding this Privacy Policy, your data rights, or the handling of your personal information by Voicure, please contact us at:
Voicure Medical Tourism Company Address: Selcuklar Sokak, Eti Apartmanı B Blok Daire 7, Akat Mahallesi No:12 Istanbul Telephone: 05332528888 Email: info@voicure.com
By using Voicure's services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
